LogoLogo
  • πŸ‡©πŸ‡ͺDeutsch
  • πŸ‡§πŸ‡·PortuguΓͺs
  • πŸ‡ͺπŸ‡ΈEspaΓ±ol
  • Helpdesk
  • Create Your Vault
    • Delete the Vault
  • Import Photos
  • Import Videos
  • Import Documents
  • Create Folders
  • Create Private Notes
  • Organize & Sort
    • Unlock Files
  • Backup Your Vault
    • Copy to new device
    • Backups FAQ
  • General
    • πŸ‘†Activate Fingerprint
    • πŸ‘€Activate Face/Iris Login
    • 😎Catch Intruders
    • 🀫Hide the App
    • πŸ”“Create a second Vault (Fake Vault)
    • πŸ’ΎUse the SD-Card
    • 🌈Design & Styling
    • πŸ“„Find Duplicates
    • LockMyPix FAQs
      • Send a file to another app
      • Lock the Vault
      • Restore from Trash
      • Play Videos
      • Advanced Settings
      • Permissions
      • I see ads
    • Storage of data
    • LockMyPix VS Other Apps
  • Password
    • Activate Recovery
    • Password Recovery
      • Recovered password is not working
      • I can't recover my password
    • Change password
  • πŸ‘‘Upgrade
    • Get Premium
  • Tips and tricks
    • Increase your Security Level
    • I lost my phone
  • More resources
    • Contact Support
    • Privacy Policy
Powered by GitBook
On this page
  • Example
  • Is there any backdoor i can use?

Was this helpful?

  1. Password
  2. Password Recovery

Recovered password is not working

PreviousPassword RecoveryNextI can't recover my password

Last updated 3 years ago

Was this helpful?

The password recovery by e-mail is not connected to a certain vault. This pushes security to the highest level.

Whether the password you receive is correct and matches to your current Vault, depends on your setup. You may also have entered a different e-mail address

Example

You activate the password recovery. The password used at that time is stored encrypted in the password recovery.

If you now change your password, the password will also be changed in the recovery - but only if the recovery is still active and you have not blocked the internet connection for LockMyPix.

Once you change your device or perform a reset to import a backup, the recovery is no longer active, but can be reactivated from the settings.

Mind: Even we, the Creators, don't know your password. LockMyPix is 100% secret and your password is solely private to you

Is there any backdoor i can use?

No. LockMyPix was built to ensure 100% privacy, entirely different from other apps you may know.

Read more