Activate Recovery
Password Recovery is optional and helps you to recover your password if you forget it.
You cannot gain access if you forget your password and didn't activate a recovery option. There's no backdoor.
Recovery by E-Mail
Open the LockMyPix settings
Choose E-Mail Address
Enter any E-Mail Adresse where only you have access
E-Mail not available?
This message will pop up if you have associated your e-mail with a different password before.
Use the same password to reuse that mail or reach out to our support to remove the e-mail for you from the password recovery. Please mind that you have to prove that you are the owner of the e-mail address.
Alternative Access Password
Open the LockMyPix settings
Choose Alternative Access Password
Enter a password with at least 6 characters
Disable Password Recovery
E-Mail
Open the LockMyPix settings
Choose E-Mail Address
Select the Trash-Symbol from the top right
Alternative Access Password
You can change the Alternative Password anytime. Removal is not possible.
How can I recover my password?
Use the recovery by E-Mail or Alternative Access Password.
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