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Activate Recovery
Password Recovery is optional and helps you to recover your password if you forget it.
You cannot gain access if you forget your password and didn't activate a recovery option. There's no backdoor.

Recovery by E-Mail

  1. 1.
    Open the LockMyPix settings
  2. 2.
    Choose E-Mail Address
  3. 3.
    Enter any E-Mail Adresse where only you have access

E-Mail not available?

This message will pop up if you have associated your e-mail with a different password before.
Use the same password to reuse that mail or reach out to our support to remove the e-mail for you from the password recovery. Please mind that you have to prove that you are the owner of the e-mail address.

Alternative Access Password

  1. 1.
    Open the LockMyPix settings
  2. 2.
    Choose Alternative Access Password
  3. 3.
    Enter a password with at least 6 characters

Disable Password Recovery

E-Mail

  • Open the LockMyPix settings
  • Choose E-Mail Address
  • Select the Trash-Symbol from the top right

Alternative Access Password

You can change the Alternative Password anytime. Removal is not possible.

How can I recover my password?

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Last modified 20d ago