# Helpdesk

Check the LockMyPix Helpdesk for tips & tricks on your entirely secure LockMyPix Photovault and Videovault . Use the menu <img src="https://2643346329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj9Ec8CpgEo9sgjpeiDUP%2Fuploads%2FRL88EMuI6f0tDWTG7Juw%2Fmenu-pngrepo-com(1).png?alt=media&#x26;token=17c631a4-c83a-4436-8664-be2ff07dd71d" alt="" data-size="line"> from the top left to view all topics.

### General

* [**Create a Vault**](https://docs.lockmypix.com/helpdesk/create-your-vault)
* [**Protect Photos**](https://docs.lockmypix.com/helpdesk/import-photos)
* [**Protect Videos**](https://docs.lockmypix.com/helpdesk/import-videos)
* [**Protect Documents**](https://docs.lockmypix.com/helpdesk/import-documents)
* [**Create Folders**](https://docs.lockmypix.com/helpdesk/create-folders)
* [**Create Private Notes**](https://docs.lockmypix.com/helpdesk/create-private-notes)
* [**Organize and Sort**](https://docs.lockmypix.com/helpdesk/organize-and-sort)
* [**Password Recovery**](https://docs.lockmypix.com/helpdesk/password/password-recovery)

### Backup and Restore

* [**Create backups**](https://docs.lockmypix.com/helpdesk/backup-your-vault)
* [**Copy to a new device**](https://docs.lockmypix.com/helpdesk/backup-your-vault/copy-to-new-device)

### Extended Protection

* [**Activate Fingerprint**](https://docs.lockmypix.com/helpdesk/general/activate-fingerprint)
* [**Face / Iris Recognition**](https://docs.lockmypix.com/helpdesk/general/activate-face-iris-login)
* [**Catch Intruders**](https://docs.lockmypix.com/helpdesk/general/catch-intruders)
* [**Make LockMyPix invisible**](https://docs.lockmypix.com/helpdesk/general/hide-the-app)
* [**Activate Cloudbackup**](https://docs.lockmypix.com/helpdesk/backup-your-vault#use-the-encrypted-cloud)
* [**Create a Second Vault (Fake Vault)**](https://docs.lockmypix.com/helpdesk/general/create-a-second-vault-fake-vault)
* [**Activate the SD-Card**](https://docs.lockmypix.com/helpdesk/general/use-the-sd-card)
* [**Design & Styling**](https://docs.lockmypix.com/helpdesk/general/design-and-styling)
* [**Find duplicates**](https://docs.lockmypix.com/helpdesk/general/find-duplicates)

### Maximum Security

* [**Read why LockMyPix is more secure than similar apps**](https://docs.lockmypix.com/helpdesk/general/lockmypix-vs-other-apps)
* [**Maximize your Security Level**](https://docs.lockmypix.com/helpdesk/tips-and-tricks/increase-your-security-level)

Use the menu <img src="https://2643346329-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj9Ec8CpgEo9sgjpeiDUP%2Fuploads%2FRL88EMuI6f0tDWTG7Juw%2Fmenu-pngrepo-com(1).png?alt=media&#x26;token=17c631a4-c83a-4436-8664-be2ff07dd71d" alt="" data-size="line"> from the top left to view all topics.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.lockmypix.com/helpdesk/helpdesk.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.